To request an order form please email [email protected] or fax your request to the number 703-392-6795.
Please send your inquiries to [email protected]
Please send an email to [email protected]
We accept Check, EFT, and/or Credit Card Payment.
Billing starts on the 13th of previous month to the 12th of the current month.
Customers will still incur airtime monthly service fee for every IMEI number suspended.
Please send your deactivation request to [email protected] .
All airtime requests must be in writing. Please email all airtime requests to [email protected]. All airtime requests take 24-48 hours during business hours to process. A confirmation email will be sent once the request(s) has been completed.
Yes, you can de-activate your service at any time. If a de-activation request is within a billing cycle, you will receive one more invoice for the current billing cycle as our airtime fees are not prorated. Please email your de-activation request to [email protected].
directip.sbd.iridium.com / port 10800
5 days. Once a single message is older than 5 days, all messages for the destination will be purged.
Maximum of 50 messages per IMEI
Yes, the source IP address that will be utilized to connect to the Iridium gateway needs to be on the Iridium firewall whitelist. A request must be made with the airtime provider to have an IP address whitelisted.
MO-SBD messages are queued at the GSS (gateway). The GSS can store 10,000 messages per server application. If the number of MO-SBD messages exceeds the 10,000 limit, the oldest message is discarded and the newest added to the queue. The expiry for the queued message is 12 hours.
